Hi, thanks for your post, if this is still happening please can you action as below (these options are now showing on the FAQ's area)
1. Open "about:support" page in FireFox (copy "about:support" into address bar and press enter).
2. Click on "Copy text to clipboard" button.
3. Open notepad.
4. Paste there the text you just copied.
5. Save file.
6. Send this file to Property-Bee support.
Property Bee Admin